Privacy Policy

Version 1.0

This page was last modified on 19-03-2022.

PART 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store as part of the buying and selling process, we collect the personal information you provide, such as your name, address and email address. When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address to provide us with information that helps us learn more about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

PART 2 – CONSENT

How do I give my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we agree that we will only collect and use that information for that specific reason. If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your explicit consent or give you the opportunity to say no.

How can I withdraw my consent?

If after registering you change your mind, you can withdraw your consent to the further collection, use or disclosure of your information at any time by contacting us at customerservice@feloza.nl.

PART 3 – DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our terms of use.

PART 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that enables us to sell our products and services to you.

Your information is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment: If you choose to use an instant payment portal to complete your purchase, then Shopify stores your credit card information. It is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored for as long as necessary to complete your purchase transaction. Once the transaction is completed, your transaction data will be deleted.

All Direct Payment gateways are compliant with PCI-DSS standards, which are managed by the PCI Security Standards Council, a partnership of brands such as Visa, Mastercard, American Express and Discover.

The PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more information, you can also read Shopify’s Terms and Conditions (https://www.shopify.com/legal/terms) or Privacy Policy (https://www.shopify.com/legal/privacy).

PART 5 – KLARNA

In order to be able to offer you Klarna’s payment methods, we may pass on your personal data in the form of contact and order details to Klarna during checkout, so that Klarna can assess whether you are eligible for their payment methods and tailor these payment methods to you. The processing of the personal data you provide is in accordance with Klarna’s own privacy policy.

Billpay’s/Klarna’s payment options: In order to offer you Klarna’s payment options and to assess whether you are eligible for their payment options and to tailor the payment options to you, we may collect your personal data in the form of contact and order details. share with Klarna and Billpay at checkout. Your personal data will be treated in accordance with applicable data protection laws and as set out in Klarna’s Privacy Policy and Billpay’s Privacy Notice.

SECTION 6 – THIRD PARTY SERVICES

In general, the third-party service providers we engage will only collect, use and disclose your information as necessary to provide the services they provide to us.

However, certain third parties, such as payment gateways and other payment processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so that you can understand how your personal data is processed by them.

In particular, please note that certain providers may be located or have facilities that are located in a different jurisdiction than you or us. Therefore, if you conduct a transaction using the services of a third-party service provider, your information may be subject to the laws of the jurisdiction(s) where that service provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed through a payment gateway in the United States, your personal information used to complete that transaction may be disclosed under United States law, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer subject to this Privacy Policy or our website’s Terms and Conditions.

Left

When you click on links in our store, they may direct you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

Google Analytics: Our store uses Google Analytics to track who visits our website and which pages are viewed.

SECTION 7 – SAFETY

To protect your personal information, we take reasonable precautions and follow standard industry practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

When you provide us with your credit card information, the information is encrypted using Secure Socket Layer technology (SSL) and stored using AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and apply additional generally accepted industry standards.

SECTION 8 – COOKIES

Here is a list of the cookies we use. We have listed them here so that you can choose whether or not to disable cookies. _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc.). _shopify_visit, no data storage, persists for 30 minutes from last visit, used by our website provider’s internal stats tracker to track visits _shopify_uniq, no data storage, expires at midnight (relative to the visitor) the next day, counts the number of times a single customer visits a store. Card, unique token, expires 2 weeks, stores information about the contents of your shopping cart. _secure_session_id, unique token, sessional storefront_digest, unique token, undefined If the store has a password, this is used to determine if the current visitor has access. PREF, which persists for a very short period of time, set by Google and tracks who visits the store and from where.

SECTION 9 – AGE OF CONSENT

By using this website, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence and you have given us your consent to allow your minor dependents to use this website.

SECTION 10 – CHANGES TO THIS PRIVACY STATEMENT

We reserve the right to change this Privacy Policy at any time, so please review it periodically. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you of the changes here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our company is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

SECTION 11 – CHANGES TO THIS PRIVACY POLICY.

Text marketing terms and conditions:
We use an SMS platform to which the following conditions apply. By opting in to our text marketing and notifications, you agree to be bound by these terms. By entering your phone number at checkout and initialing a purchase, by logging in via our registration form or via a keyword, you agree that we may send you text messages (for your order, including reminders for canceled orders) and SMS marketing offers. You acknowledge that consent is not a condition of purchase. Your phone number, name and purchase information will be shared with our SMS platform “SMSBump Inc, a European Union company based in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. When sending text messages your telephone number will be passed on to an SMS operator to guarantee the delivery of the messages.
To stop receiving marketing texts and messages, reply to any mobile message we send you with STOP or use the unsubscribe link we provide in each of our communications. You understand and agree that alternative methods of opting out, such as using different words or requests, are not considered an appropriate opt-out method. Fees may apply for messages and data. If you have any questions, text “HELP” to the number where you received the messages. You can also contact us for more information. If you wish to unsubscribe, please follow the above procedure.

QUESTIONS AND CONTACT INFORMATION

If you wish to access, correct, amend or delete the personal information we hold about you, make a complaint or simply require more information, please contact our data protection officer at info@zorano -reads.com